Remote Support

1. Download and run the FSE IT Remote Support software (TeamViewer):

Click Here for Windows   Click Here for Mac

2. Give the FSE IT person the 9 digit “Your ID”.

This tool allows a FSE IT support person to remote control your computer (with your permission). For example:

  • You’re having trouble printing,
  • Your network drive mapping doesn’t work,
  • The application you were using has disappeared,
  • You need to show us an error message or warning,
  • Need a license updates or software install.
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