Remote Support

1. Download and run the FSE IT Remote Support Tool (TeamViewer):

Download Here

2. A FSE IT support person will then connect to your screen

This tool allows a FSE IT support person to remote control your computer. For example:

  • You’re having trouble printing,
  • Your network drive mapping doesn’t work,
  • The application you were using has disappeared,
  • You need to show us an error message or warning,
  • Need a license updates or software install.
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