1. Download and run the FSE IT Remote Support software (TeamViewer):
2. Give the FSE IT person the 9 digit “Your ID”.
This tool allows a FSE IT support person to remote control your computer (with your permission). For example:
- You’re having trouble printing,
- Your network drive mapping doesn’t work,
- The application you were using has disappeared,
- You need to show us an error message or warning,
- Need a license updates or software install.