Thunderbird (Office365)

MQ Office365 Settings

Please upgrade Thunderbird to the latest version. To find out what version is installed, click on Help -> About in Thunderbird.

The following instructions are for Thunderbird version 38.4.0 (as of Dec 2015).

In Thunderbird:

  1. Click on the triple horizontal bar icon
  2. Options > Account Settings
  3. Account Actions button -> Add Mail Account
  4. Your name: First and Last name
  5. Email Address: Full MQ email address (ie:
  6. Password: your OneID password
  7. Click Continue > Manual config button
  8. Select the following options:
  9. Incoming: IMAP,, 993, SSL/TLS, Normal password
  10. Outgoing: SMTP,, 587, StartTLS, Normal password
  11. Username: your full email address for both incoming and outgoing (ex:
  12. Done

See Configuration instructions for other email clients.

Note: If you already using Thunderbird for checking your mail on GMAIL, after step 2, please change your “Account Name” into something different (ex: GMAIL) or something like that. When creating new account, by default it will use the email address as the account name, and Thunderbird does not handle having 2 identical account name, hence why you need to rename your previous Account Name. After this, continue on to step 3.

No votes yet.
Please wait...